« Last post by Ken S on October 23, 2014, 02:42:46 am »
The concept of value arises from time to time on this forum. Often it involved the T7 vs the T3 (or now T4). Sometimes it involves new vs used.
How valuable is the Tormek 10 year warranty? I have stated before that the Tormek doesn't seem to have much to go wrong. I still believe that. However, occasionally on this forum we have had members with grinding wheels replaced by Tormek. Whether these wheels were really defective or whether Tormek was just going the extra mile for the customer is unknown to me. A replacement grinding wheel is $168.
Occasionally we have a post with a defective motor capacitor.
While defective components seem rare, they do exist.
A very recent post noted a wheel diameter of 233 mm. While that wheel still has much usable life, the first quarter to third of usefulness has been already ground away. It's like a used car having thirty thousand miles on the odometer. Lots of life left, but the best thirty thousand miles already used. How much would you pay for such a used wheel? If $168 is the new price for 250mm, anything north of $100 doesn't seem like such a hot deal.
I can see why Tormek insists the original sales receipt is in hand before honoring a transferred warranty. Tormeks are occasionally stolen. Mine was. Tormek emailed me the serial number for the police report. Tormek knows my unit was stolen. Should someone submit a warranty claim on my stolen unit, I can see why Tormek or any company would not want to be in the middle of such a problem.
Knowing that the warranty transfer requires the original bill of sale, if such documentation is not available, the unit for sale is worth less. With no warranty, the buyer must assume the risk and liability of repair.
Unfortunately, there are many who do not realize this and will bid up the price to an unrealistic level. This happens often on online auctions.
The Tormek is a long term investment. Consider the value of having the latest innovations built into a new model. This includes having a stainless steel shaft, a full size wheel and a ten year warranty.
I could be tempted by a used second Tormek unit for my SB or SG wheel. However, it would have to be priced very low, lower than an uninformed buyer might pay. I'm not holding my breath.