Ed, the dealer issue is not as bad as it sounds... they did give me a great deal on the Tormek, it's more an issue of importer support as it's hard to get hold of someone that can handle the tech questions. As for the dealer, they only sell a few Tormeks a year, most are shipped out to other provinces.. I think there's only 3 or 4 that were sold to people in our city, thus the lack of familiarity with the tool by my dealer who does not stock the item.
As for the Knife jig, it looks like the casting itself is warped, no apparent damage to the box it was packed in and the jig itself is quite hefty so it would have taken a big hit to bend it.... I've seen these kinds of warps before in cast alloys.... they aren't machined after casting so there's always a chance of one being slightly warped as this one is. I will send it to the Tormek distributor for replacment.
Thanks again for your help.